FAQ - Dewberry Korea

Yes. Dewberry Korea curates authentic Korean skincare, makeup, haircare, and beauty best sellers from established K-beauty brands. We focus on genuine products, clear product information, and customer support before and after each order.

US delivery is typically 7 to 10 business days. Product availability, order verification, and carrier conditions can affect the final delivery date.

Europe delivery is typically 3 to 5 business days including normal order processing and carrier transit. Exact timing depends on destination country, customs, and carrier conditions.

We specialize in Korean beauty best sellers across sunscreens, serums, toners, essences, creams, cleansers, masks, lip care, and selected makeup. The catalogue is built around popular K-beauty routines, skin concerns, and ingredient-led discovery.

Product pages include ingredients, how-to-use guidance, routine placement, skin concern tags, and product details when that information is available from the brand. If you need help comparing products, contact us with your skin type and main concern.

Yes. Dewberry Korea ships internationally, with current guidance of 7 to 10 business days for the US and 3 to 5 business days for Europe including processing. Shipping rates and available destinations are confirmed at checkout.

Contact us with your order number and clear photos of the issue. We review damaged, missing, or incorrect items case by case and will provide the next steps.

Yes. Send your skin type, main concern, current routine, and any ingredients you avoid. We can suggest a simple Korean skincare routine using available products in the store.

Email dewberrykorea@gmail.com with your question or order number. We will reply as soon as possible.